Privacy Policy

Last updated: [Month] [Day], 2026

Mrs. Cleaning Co. ("we," "us," "our") respects your privacy. This policy explains what information we collect when you use this website or our services, how we use it, and the choices you have.

Information We Collect

Estimate request form: name, phone number, address or service area, home size, and any details you provide about your cleaning needs.
Booking information: when you book a service, we collect scheduling details, service address, and contact information necessary to perform the cleaning.
Payment information: if you pay online, payments are processed by Stripe. We do not store your full card number — Stripe handles that data under its own security standards and privacy policy.
Text messages: if you provide your phone number and consent to text communications, we use QUO to send appointment reminders, confirmations, and service updates.
Email: if you sign up to receive emails from us, we collect your email address to send service updates, promotions, or newsletters.

How We Use Your Information

To respond to estimate requests and schedule cleanings
To send appointment confirmations, reminders, and service-related updates by phone, text, or email
To process payments for services rendered
To send occasional promotional emails, if you've opted in
To improve our services and website

Text Messaging (SMS) Consent

By providing your phone number and opting in, you consent to receive text messages from Mrs. Cleaning Co. related to appointment scheduling, reminders, and service updates, sent via our texting provider, QUO. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP to any text message, or by contacting us directly. Consent to receive texts is not a condition of purchasing any service.

Email Marketing

If you subscribe to our emails, every marketing email we send includes an unsubscribe link. You can opt out at any time, and we will honor that request promptly.

Sharing Your Information

We do not sell your personal information. We share information only with the service providers that help us run our business — such as our payment processor (Stripe) and texting provider (QUO) — solely to the extent needed for them to perform those services on our behalf.

Data Retention

We retain client information for as long as needed to provide services, maintain business records, and comply with legal or tax obligations.

Your Choices

Opt out of texts anytime by replying STOP
Unsubscribe from emails using the link in any marketing email
Request that we delete your information, subject to any records we're required to keep

Contact Us

Questions about this policy? Reach us at hello@mrscleaningco.com or (941) 206-5501.

This page is a general template and does not constitute legal advice. Consider having it reviewed by an attorney, particularly the SMS consent section, to make sure it fits how you actually use QUO and Stripe and complies with applicable law (e.g. TCPA, CAN-SPAM) in your area.